Privacy Policy

1. Introduction

Rich Voller ("I", "me", "my") respects your privacy and is committed to protecting your personal data. This privacy policy explains how your personal data is handled when you visitrichvoller.com (the "Website") or submit an enquiry.

This policy applies to the Website only. It does not cover third-party websites linked from this site.

2. Who is responsible for your data

Rich Voller is the data controller responsible for your personal data collected through this Website.

Contact: [email protected]

3. What personal data is collected

Depending on how you use the Website, I may collect and process the following information:

Contact form enquiries

If you submit the contact form, I collect the information you provide, which may include:

• Name
• Email address
• Company name
• Website URL (optional)
• Your role
• Types of work you are exploring
• Business context and problem description
• Timeline
• Additional notes (optional)

Technical and usage data

When you visit the Website, hosting and infrastructure providers may automatically process technical data such as your IP address, browser type, device information, referring URL, and request logs. This data is typically used for security, performance, and reliability.

Analytics data

The Website uses Rybbit, a privacy-focused analytics service hosted at analytics.richvoller.com, to understand aggregate usage. This may include pages viewed, approximate location derived from IP address, device and browser information, referral source, and interactions such as link clicks. Rybbit does not use cookies for tracking, does not collect information that directly identifies you by name or email, and does not track you across other websites.

4. How personal data is collected

Personal data is collected when you:

• Submit the contact form on the Website
• Email me directly
• Visit the Website and your browser or device communicates with the hosting infrastructure
• Load pages that include the Rybbit analytics script, which collects aggregate usage data

5. How personal data is used

Personal data is used to:

• Respond to enquiries and assess whether there is a potential fit for work together
• Communicate with you about your enquiry
• Maintain records of business correspondence
• Operate, secure, and improve the Website
• Understand how visitors use the Website, measure performance, and improve content and usability
• Comply with legal or regulatory obligations where applicable

I do not use contact form data for unrelated marketing unless you have clearly agreed to that separately.

6. Legal bases for processing

Under UK GDPR, personal data is processed on the following bases:

• Legitimate interests — to respond to enquiries, operate the Website, and manage prospective business relationships in a proportionate way
• Consent — where you choose to submit the contact form or otherwise agree to optional processing
• Legal obligation — where processing is necessary to comply with applicable law

7. Who personal data is shared with

I do not sell your personal data. Data may be shared with trusted service providers who help operate the Website and handle enquiries, including:

• Vercel — website hosting and infrastructure
• Resend — email delivery for contact form submissions
• Cloudflare — DNS, security, and content delivery (if enabled for the domain)
• Adobe Fonts (Typekit) — web font delivery
• Rybbit (self-hosted) — privacy-focused website analytics

These providers process data on my behalf to deliver their services. I only share the information necessary for those purposes.

8. International transfers

Some service providers may process data outside the UK, including in the United States. Where international transfers occur, appropriate safeguards are relied upon, such as standard contractual clauses or equivalent protections recognised under UK data protection law.

9. How long personal data is kept

Enquiry data is kept for as long as needed to respond, manage the conversation, and maintain reasonable business records. If no working relationship develops, enquiry data is typically deleted or anonymised within 24 months unless a longer retention period is required for legal, accounting, or dispute-resolution purposes.

Server logs are retained according to the policies of the relevant hosting providers.

Analytics data is retained within the self-hosted Rybbit instance for as long as needed to understand website usage and improve the site.

10. Your rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to processing based on legitimate interests
• The right to data portability where applicable
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, contact [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk.

11. Cookies and similar technologies

Cookies are small text files stored on your device. Similar technologies, such as local storage and pixels, may also be used by third-party services connected to the Website.

How cookies are used on this Website

• Strictly necessary — required for core site functionality, security, and delivery. These do not require consent.
• Functional / third-party — services such as Adobe Fonts may set cookies or collect technical information in line with their own policies.

Website analytics is provided by Rybbit, which does not use cookies or local storage for tracking. Aggregate usage data is collected through a lightweight script loaded from analytics.richvoller.com.

Managing cookies

You can change your browser settings to block or delete cookies set by third-party services such as Adobe Fonts. Blocking those cookies will not prevent you from using the Website, but it may affect how some features or fonts are displayed.

12. Security

Reasonable technical and organisational measures are used to protect personal data. However, no method of transmission over the internet or electronic storage is completely secure.

13. Changes to this policy

This policy may be updated from time to time. The "Last updated" date at the top of this page will be revised when changes are made. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

14. Contact

If you have questions about this privacy policy or how your data is handled, contact[email protected] or use thecontact form.